According to Leigh Sevin, co-founder of Endear, their innovative, user-friendly tool is a “secret weapon for retailers,” allowing them to reinvigorate brick and mortar sales by putting the relationship back into retail. Endear is designed to track consumer spending habits and preferences to help associates deliver better customer service and sales. Because who doesn’t love a personal touch?!
And if you’re a retailer, how could you not love these numbers: Endear works with a range of retail clients including MM.LaFleur, Jarbo and Margaux, who have averaged an 18% increase in stores sales and a 77% increase in frequency of purchase through using the Endear application.
On this episode of the Support is Sexy podcast, Leigh shares how you can personalize your experiences for your customers and truly tap into your local market if you have a brick and mortar space, and why Leigh says being wrong is amazing.
What you’ll learn:
- Leigh’s top types for retailers to connect with customers
- How to leverage consumer insights and personalize experiences.
- How sales associates can better utilize their downtime in a productive way to reach out customers.
- How to personalize your customers’ shopping experiences
LEARN MORE ABOUT ENDEAR AT https://www.endearhq.com/
MENTIONED IN THIS EPISODE
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[Music: “Time Flux” by Revolution Void]